Privacy Policy
Last Updated: May 14, 2025
1. Introduction
Welcome to UniPlace. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
UniPlace ("we," "our," or "us") is committed to protecting your privacy and complies with the Personal Information Protection and Electronic Documents Act (PIPEDA).
2. Information We Collect
2.1 Personal Information
When you register for an account, we collect:
- Name
- Email address
- Profile photo (if provided through Google authentication)
2.2 Listing Information
When you create a sublet listing, we collect:
- Property location (address, city)
- Rental price and terms
- Property descriptions and photos
- Availability dates
2.3 Usage Data
We may automatically collect certain information about how you interact with our platform, including:
- IP address
- Browser type
- Device information
- Pages visited
- Time and date of your visit
2.4 Cookies and Similar Technologies
By using our site, you consent to the use of cookies for functional and analytical purposes. You may manage cookie preferences through your browser settings. Cookies help us improve our service and your experience, remember your preferences, and provide personalized content.
2.5 Communications
To ensure a safe environment, we may monitor messages sent through our platform for moderation purposes and to prevent misuse of our services. By using the messaging feature, you consent to this monitoring in accordance with Canadian privacy law.
3. How We Use Your Information
We use the information we collect to:
- Create and maintain your account
- Display your sublet listings
- Allow other users to view and contact you about listings
- Improve our services and user experience
- Analyze usage patterns and trends
- Potentially develop advisory features based on aggregate listing data
- Communicate with you about your account or listings
- Send you marketing communications about our services and features
- Ensure compliance with our Terms of Service
- Monitor and review communications to maintain a safe environment
3.1 User Consent
By using UniPlace, you consent to the collection and use of your information as described in this Privacy Policy. You may withdraw consent at any time by deleting your account, though this will not affect prior processing of your information.
4. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, and as required to comply with our legal obligations. If you delete your account, we will delete or anonymize your personal information, though we may retain certain information as required by law or for legitimate business purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Third-Party Authentication
We use third-party providers (e.g., Google OAuth, hosting services) who may process data outside of Canada. These providers are contractually obligated to protect user data in accordance with privacy protection standards comparable to those required under Canadian law.
7. Your Rights
You have the right to access, update, or delete your personal information at any time. Depending on your location, you may also have additional rights regarding your personal information, including:
- Right to correct inaccurate information
- Right to restrict or object to processing
- Right to data portability
To exercise these rights, please contact us at [email protected].
8. Data Storage & Retention
UniPlace stores and processes data on servers located in the United States. By using our service, you acknowledge and consent to the transfer of your information to the United States, which may have different data protection rules than those in Canada or your country of residence.
While your data is subject to US laws (including potential access by US authorities), we implement appropriate safeguards to protect your personal information in accordance with this Privacy Policy and Canadian privacy law requirements. If you have concerns about your data being stored or processed in the United States, please contact us before using our services.
We retain data only as long as necessary to fulfill service purposes or legal requirements. If you delete your account, we will delete or anonymize your personal information, though we may retain certain information as required by law or for legitimate business purposes.
9. Children's Privacy
UniPlace is intended for users who are at least 18 years old. We do not knowingly collect personal information from children under 18. If we learn we have collected personal information from a child under 18, we will delete that information.
10. Updates to This Policy
We may update this policy periodically. The latest version will be available on our site with an updated "Last Updated" date. We encourage you to review this Privacy Policy frequently to stay informed of how we are protecting your information.
11. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at [email protected].